Prices and postage costs:
Listed prices are all final prices given in Euro (EUR), and include statutory rates of  VAT. Orders above EUR 50 are delivered free of charge. For orders below this, an additional fee of EUR 2.50 is calculated. Express deliveries are subject to additional despatch costs. Deliveries overseas are made only after advance invoicing. In this case, the appropriate despatch costs will be debited.

Payment conditions:
The sale price is due without deduction immediately after receipt of goods. If payment is delayed, Schattauer GmbH is entitled to charge interest at a rate of 5% above the respective base interest rate of the European Central Bank. When payment is delayed, the sum total of the remaining debt is payable. The Publisher reserves the right to pass any additional costs arising from delayed payment onto the customer. Payment can be made by credit card (Visa, Eurocard, Mastercard, Amex), direct debit or advance invoicing.

Terms of delivery:
Products are delivered as quickly as possible (usually within 14 days). Delivery is by mail only. The Publisher is not liable for third party negligence leading to delays in delivery. The purchaser assumes responsibility once the shipment has been passed onto the transport carrier. Possible complaints about damage caused during transport should be dealt with by the customer with the respective transport carrier. Damage caused during transport must be confirmed by the carrier. Complaints must be made in writing within one week. Binding delivery dates must be made in writing. The agreed terms of delivery begin when the order has been confirmed. The time limit is honoured once the goods have been sent before due date. We reserve the right  to withdraw from the contact when the requested title is not in stock, or is out of print and therefore unavailable. In this case we will inform you directly and, where applicable, refund the purchase price.

Cancellation Instructions
Right of Cancellation
You can cancel your contractual declaration without naming grounds in written form (e.g. by letter, fax, or e-mail) of – if you obtained the item before the cancellation time limit has expired – by returning the item within 14 days. The cancellation time limit starts after the receipt of these instructions in written form, but not before the receipt of the goods by the recipient (not before the receipt of the first partial delivery in case of the repeat delivery of goods of the same type) and also not before the fulfilment of our duty to inform according to Article 246 § 2 in connection with § 1 Para. 1 and 2 EGBGB (Introductory Act to the German Commercial Code). To meet the cancellation time limit, the cancellation (or item) must be sent in a timely manner. The cancellation should be sent to: Schattauer GmbH, Hölderlinstr. 3, 70174 Stuttgart, Germany.
Consequences of Cancellation
In case of an effective cancellation, the services received by both parties must be returned and any profit derived (e.g. interest) must be handed over. If you are unable to return the received service entirely or partially or only a worsened state, you must replace the value to the respective extent. In the case of the surrender of items, this does not apply if the worsening of the item can be traced back only to its inspection – as could be the case in a retail shop. Otherwise, you can also avoid the duty to replace the value for a worsening that arises through proper use by not using the item as if it were your property and not doing anything to detract from its value. Items that can be sent by package are returned at our cost and risk. You must bear the costs of the return shipment yourself if the delivered goods correspond to the ordered good and, in case of a high price of the item at the point in time of the cancellation, if the price of the item to be returned does not exceed an amount of EUR40 or if you have not yet rendered a service in turn or if you have made a contractually agreed partial payment. Otherwise, the return shipment is free of cost for you. We will pick up items that cannot be sent by package. Obligations regarding the reimbursement of payments must be fulfilled within 30 days. The time limit starts when you send the declaration of cancellation or when we receive the returned item.

Return Instructions
Right to return
You can return the obtained goods without a specification of grounds within 14 days through return shipment of the goods. The time limit begins after the receipt of these instructions in text form (e.g. as letter, fax, e-mail), but not before the receipt of the goods. You can also declare the return of the goods in the form of a written take-back demand only in case of goods that cannot be sent by package (e.g., bulky goods). To meet the time limit, the goods or take-back demand must be sent in a timely manner. In any case, the goods are returned at our cost and risk. The return shipment or take-back demand must be sent to the following address: Schattauer GmbH, Hölderlinstr. 3, 70174 Stuttgart, Germany.
Consequences of return
In case of an effective return, the services received by both parties must be returned and any profit derived (e.g. interest) must be handed over. In case of a worsening of the goods, a compensation of the value can be demanded. This does not apply if the worsening of the goods can be traced back only to their inspection – as could be the case in a retail shop. Otherwise, you can also avoid the duty to replace the value for a worsening that arises through proper use by not using the goods as if they were your property and not doing anything to detract from their value. Obligations regarding the reimbursement of payments must be fulfilled within 30 days. The time limit starts when you return the goods or send the take-back demand or when we receive the returned goods.

Place of fulfilment and jurisdiction:
Place of fulfilment is Stuttgart or Hamburg. Place of jurisdiction is for legal proceedings brought by merchants, corporate bodies under public law or funds under public law is also Stuttgart or Hamburg.

Severability clause:
Should any of these conditions be held invalid, this shall not affect other terms and conditions of this agreement. Deviating conditions must be expressly agreed in writing. In any instance of an invalid or unenforceable condition, the relevant legally binding condition shall apply.